Terri
  • Memphis, TN
  • United States
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New Laptop: getting Runtime Error when attempting to Save canvas
2 Replies

So I have a new laptop and this is my first time using SA on it. When I try to save a canvas I like, I keep getting a popup error. First I attempted to save as a JPEG, then as a JPG.Here's a…Continue

Tags: message, error, runtime

Started this discussion. Last reply by Synthetik Software Jun 2, 2019.

MSG Advanced Editor... confusion.
2 Replies

(I'm using the newest version of SA5.)How to I get all the editable parameters to appear?Mine is a blank screen. I know how to drag thumbnails into the memory area but... then what do I do? I'd like…Continue

Tags: parameter, editor, advanced, msg

Started this discussion. Last reply by Terri Mar 8, 2019.

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Synthetik Software replied to Terri's discussion New Laptop: getting Runtime Error when attempting to Save canvas
"I looked at the tech support ticket associated with this, and it looks like the issue was using the File : Export : Export Selected Canvas menu command without the canvas being selected. This export command is a specialty thing we added for people…"
Jun 2, 2019
Terri replied to Terri's discussion New Laptop: getting Runtime Error when attempting to Save canvas
"I submitted a ticket. I'll share the fix here once I get help, in case anyone else runs into this issue."
May 31, 2019
Terri posted a discussion

New Laptop: getting Runtime Error when attempting to Save canvas

So I have a new laptop and this is my first time using SA on it. When I try to save a canvas I like, I keep getting a popup error. First I attempted to save as a JPEG, then as a JPG.Here's a screenshot:How can I fix this? What's the issue?See More
May 31, 2019

Profile Information

What version of Studio Artist do you own?
5.01
How do you use Studio Artist?
Commercial & Personal
About Me:
Graphic Designers, Artist, Writer

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