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I will have to deinstall and reinstall. How do I do this.

Posted by Paul Copeland on June 15, 2017 at 4:37pm

g'day from Australia.

My Windows 10 computer is playing up big time and I will have to get the computer shop to do a deinstall and reinstall of Windows 10.

Could some kind soul in very simple language tell me how to deinstall SA and where I go to download the latest version for reinstalling.

Thank you.

And best wishes to everyone here. Keep up the great work.

Paul.

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Replies

  • Chris Northcross June 16, 2017 at 9:07am

    Send an e-mail to techsupport@synthetik.com.

    Let them know what you are trying to do. They should give you guidance on what the next steps are.

  • Synthetik June 16, 2017 at 9:17am

    If you are on windows, there is an uninstall menu in the studio artist 5 part of the win start menu right next to the main studio artist 5 menu. You can use that uninstall menu to uninstall studio artist.

    On a mac, you'd just drag and drop the studio artist 5 folder in applications to the trash.

    Studio Artist 5 customers can access an installer download link in the 'my account' part of synthetik.com.

    Or you can start a tech support ticket and ask for an installer download if you have problems with myaccount.

    • Paul Copeland > Synthetik June 16, 2017 at 8:29pm

      Thank you for the responses.

      I don't seem to have an installer link, so I will contact tech support when the time comes to do so. 

      Paul. 

This reply was deleted.